When I call up to enquire about moving over my old corporate pension to a new Aviva draw down personal platform pension (so that I can choose the funds its invested in) I am shunted from department to department who are so unaware of their own companies different departments and product offerings it … Aviva has topped the Financial Ombudsman Service's half-yearly list of firms with the most complaints when it comes to pensions. Aviva Life and Prudential received the most pensions complaints in the last six months of 2019, according to data from the Financial Ombudsman Service.. Follow Aviva Comments. We both have our pensions in the aviva wrap, we are debt free,own our house & we also have another house which is rented out for £560 p/m & worth about £130k(no mortgage) My wrap is worth £70k having increased by £3.3k 20/12/13-19/6/14, paying in £100 p/m. For our joint protection, telephone calls may be recorded and/or monitored and will be saved for a minimum of five years. Out of the 324 complaints made about Aviva… ... Mis-sold Pension? Aviva tops pensions list with most FOS complaints Aviva topped the list as the most complained about life and pensions business according to the latest data from the Financial Ombudsman Service (FOS). There are 46 customers that Aviva, rating them as bad. HOUSE INSURANCE, BECAUSE OF MY AGE I WANT EVERYTHING IN ONE PLACE, SO I CAN KEEP TRACK ON MY FINANCES, SO AVIVA IS GOING TOO EXPENSIVE SO I … Phoenix Life was the third provider most complained about when it came to pensions, with 155 new complaints, and a 7% uphold rate. Aviva Equity Release UK Limited has carefully selected these financial advice firms to provide information and, if required, advice, on Aviva’s lifetime mortgages. This is according to the FOS’ business complaints data from H2 2019. Watch Aviva. Between January and June 2020, the FOS received a total of 76,624 non-PPI complaints, up by just under 1,000 from the previous reporting period. Aviva deal with many complaints on a daily basis, ranging from inconveniences of its customers, such as queuing too long for a service, the websites going down when online banking, cash running out of an ATM or no local branches nearby. The Financial Ombudsman Service Fos estimates it has received about 20 complaints related to issues surrounding Aviva s re platforming to date I HAVE A NUMBER OF INTEREST WITH AVIVA, PENSIONS, BONDS, MULTI CAR INSURANCE. The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. Email Customer Services on helpdesk@aviva.co.uk. Call Customer Services on 0800 068 6800. Aviva complaints contacts. Call Head Office on 020 7283 2000. Tweet Aviva Customer Services. Aviva has collected 201 reviews with an average score of 2.01. Tweet Aviva. 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